Question 1 :
The purpose of the channel manager is to provide an easy way for hoteliers to host their listings on multiple online travel agents to increase global reach. A software that automates the tasks from updating rates to managing inventory. You have one interface to manage all of your channels
Users
Hotel management Systems like Taj Hotels Group: Hotel owners and managers who independently run their operations will be direct consumers. eg : Hotel Anshuman in Mahipalpur Delhi.
Online Travel Agents : The channel manager will be connected to world wide travel agents like Booking.com, Expedia, Agoda.
.
USECASES
AS HOTEL MANAGEMENT SYSTEMS
Onboard onto the Channel Manager
Sync property information
Sync availability & pricing information
Consume Bookings
AS CHANNEL MANAGER
Connect to different OTA’s
Sync Property Data & Availability & Pricing
Retrieve Bookings
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